These days, there are so many audience possibilities that it can be confusing to figure out where to begin. Not all audiences are created equal, though — so in this article, I’ll discuss several that we like to use to amplify our marketing efforts. Specifically, I’ll cover similar audiences, Google Analytics smart lists, Google Analytics custom audiences and “AdWords optimized” audiences.
Before getting started, here are some general pointers:
Here are some of the audience types we’ve been exploring.
This is a fairly new audience type on the search side. With this, Google creates an audience that’s similar to, say, all converters or all cart checkout visitors. It’s intended to reach new customers — as opposed to RLSA, which targets your existing site visitors based on their previous actions.
People are added to a similar audience list if not already on an RLSA list, and you can add similar audiences to keyword, Shopping or dynamic search ad campaigns. It’s based on similar query behavior in the last 24 hours, so there’s very high recency with these lists.
What we’ve found is there’s a tradeoff between volume and efficiency. Lower-funnel audiences (like all converters) will have fewer conversions than higher-funnel audiences (like people who’ve viewed the cart page). We find we have to add higher-funnel audiences to get significant traction with these campaigns.
We like to slowly add audiences from the bottom to the top of the funnel. It’s an approach that allows us to primarily home in on areas that we think will convert best and methodically gauge what’s working and what’s not working for us.
Smart Lists are remarketing lists that Google creates for you based on your conversion data in Google Analytics (GA). With this, Google considers various signals like location, device type, browser and so on, and gauges if a user is likely to convert. The list includes users they think will convert relatively soon.
You need to have 10,000 daily page views on your site and 500 monthly transactions for Google to create a list specific to your site. Otherwise, they use proxy data and generate a list based on other (similar) companies’ signals and data. Naturally, a list works better if it’s based on your own data, but it’s still worth testing if it’s a proxy list.
In our testing, Smart Lists using customer data generated a higher ROI than other types of audience lists. In several cases, we saw a 20 percent increase over other list types.
These types of lists are powerful because they can be tied to data available in GA like particular behaviors, time on site and so on. Naturally, there are nearly endless ways in which you can customize audiences. Some of our team’s favorites are listed below.
In your AdWords accounts, click on Shared library, then Audiences. Here, you can see something lurking in there called the “AdWords optimized list,” and it’s described as a “combined audience based on various data sources.”
At this point, many of these pre-created audiences have more traffic available for Display than for Search. In some of our accounts, the traffic we’re seeing is pretty significant and is estimated in the millions (first list below). It’s also worth noting there are audiences “Similar to AdWords optimized list” (second list below).
Naturally, the “AdWords optimized list” would likely convert a lot better than the “Similar to” audience.
Currently, we use AdWords optimized list with CPA bidding to see if we can get some additional conversions on the Display Network. It may prove to not be so effective for direct marketers who want to drive sales, but it may work well for brand-type advertisers.
What audiences are you targeting in your paid search accounts? Feel free to let us know on social media!
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