Comparison shopping engines aren’t satisfied with Google’s response to the European Commission’s demand that the search giant give equal treatment to competitors.
“Google’s current remedy proposal has been in operation for more than four months, and the harm to competition, consumers and innovation caused by the infringement established by the Decision has continued unabated,” a group of Google competitors wrote in an open letter [pdf] to Commissioner for Competition Margrethe Vestager at the European Commission this week.
After the European Commission levied a record nearly $3 billion fine against Google in an antitrust ruling for favoring its own Shopping ads and squeezing out rivals, Google established Google Shopping as a separate business unit to compete in the ad auction against other comparison shopping engines (CSEs).
That change was supposed to take effect last fall, but ads from competitors have been slow to appear and remain scarce. We’ve recently reported on competitor ads beginning to show occasionally in the UK. In the tweet below, Head of SEM at Bloofusion Martin Roettgerding, said they remain rare in Germany and shared an example of links to competing shopping engines appearing at the end of the carousel.
In the letter to Commissioner Vestager, the group cited three reasons why Google’s remedy is non-compliant with the Commission’s decision:
That last point gets to a primary complaint by the rival CSEs that Google Shopping’s switch to an auction-based paid service away from an organic relevance-based system “has terrible consequences for consumers”.
“We respectfully urge the Commission to reject Google’s current remedy proposal and to hold Google to an effective remedy that complies with the principles of equal treatment set out in the Prohibition Decision,” said the 19 signatories, which includes the British comparison site Foundem whose complaints initiated the Commission’s investigation, Twenga and Yroo among others.
Google says it is complying with the decision even as it disputes it and is appealing the ruling.
A spokesman for the European competition authority told Reuters, “The letter raises several arguments that the Commission has already been looking at as part of its ongoing assessment of Google’s measures.”